Terms and conditions webshop Co & Co bv
The sale of an article comes about after acceptance of an order and confirmation by e-mail.
Guarantee
On the articles delivered by us you get one year warranty. The warranty does not apply to wear parts such as wheels and tires, unless they become defective (broken) by normal use.
The warranty only applies to defects caused by normal use.
Payment
The customer can pay Co & Co bv in three ways, namely:
- pay in advance via ideal or paypal. As soon as the payment is received the articles ordered by you will be sent within 2-3 days.
- Prepay via banking, Once payment is received the items you ordered will be sent within 2-3 days.
- Payment upon pickup
The prices listed on the website are in Euro, including VAT and excluding shipping costs.
Delivery
The delivery time of the parts is about 3-5 days. The packages will be sent by Myparcel, postnl or DPD. Delivery is at the customer's own risk on the day after the items are sent by Co & Co. .
For wrong deliveries we ask you to contact us so we can still be of service.
If unexpectedly items, for whatever reason, have a delivery time longer than 14 days, this will be communicated by e-mail. If the delivery time is longer than 30 days, the customer has the right to cancel the agreement without giving notice. No costs will be charged for this.
Shipping
For transport we charge shipping costs. The shipping costs are variable from €0 to €10. Before confirming the order you will see the costs.
The delivery time is about 3-5 days
Returns
Right of withdrawal
-You have the right to cancel your order within 14 days of receipt without giving any reason (right of withdrawal).
-Once you have cancelled your order, you have a further 14 days to actually return the product.
Returns & Product Condition
-The product must be returned complete, in its original condition, undamaged and (if possible) in its original packaging.
-All original labels and tags must be present.
Costs & Reimbursement
-If you exercise your right of withdrawal, the full order amount (including the initial delivery charges) will be refunded within 14 days of receiving the return shipment.
-You are responsible for the cost of returning the item (from your home to the online shop).
-Exception: If a product is faulty or the wrong item has been delivered, we will pay for the shipping costs.
How do you return an item?
-Please contact us by email service@coandco.nl.
Offers
All offers mentioned in our online store and elsewhere are valid while supplies last.
Satisfaction guarantee
If you are not satisfied after receiving the item or have your questions regarding an item, please email service@coandco.nl or contact us at 055-5222863
Termination
Co & Co can terminate an order or refuse a customer without reason. This will be communicated to the customer by e-mail.
Liability
Co & Co is not responsible for errors on the website which might inadvertently communicate an incorrect selling price. If this occurs the price will be adjusted.
The contract is subject to Dutch law. Co & Co is not responsible for damages resulting from misuse of the products. In case of dispute, the customer is requested to turn to Co & Co in order to reach a mutual agreement.